Delivery Info

Products Delivery

Deliveries

Packages are generally dispatched on the same day provided that payment is received by 2PM. This is due to the collection time table of our courier partners for collections from our warehouse.

We use the following Courier and Postage Services

Dawn-Wing-logo-238x300.jpg Delivery Times

2 Working Days to Major Centers and Up to 5 Working Days to outlying areas.

Service Type

Door to Door

Maximum Weight

30kg

Additional Services

After Hours to 8PM, Saturday, Sunday and Public Holiday Deliveries. Additional fees apply.

Your order will be delivered to the address you indicated when your order was placed. The products bought on Neodo-inc.com will be delivered to one address in South Africa. We do not deliver out of South Africa.

Neodo-inc.com does everything in its power to respect the delivery times indicated on the website. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an Act of God. In the event where you do not receive your package, an investigation will be conducted with the carrier and may take several days upon receipt of your claim. During this period of investigation, no reimbursement or re-delivery will take place.