PAIA

PAIA – The Promotion of Access to Information Act and POPI – The Protection of Personal Information Act

 THE REGULATION OF YOUR PERSONAL INFORMATION – PAIA and POPI. The Promotion of Access to Information Act (PAIA) was passed to give effect to the constitutional right of access to information that is held by a private or public body and that is required for the exercise or protection of any rights. The Protection of Personal Information Act (POPI) was enacted to give effect to the constitutional right to privacy by promoting the protection of personal information when processed by public or private bodies. ACCESS TO YOUR PERSONAL INFORMATION / ACCESSING THE BUYER OR SELLER’S INFORMATION Both Acts allow Neodo-Inc consumers to access certain information. PAIA makes provision for consumers to access to their own information in the possession or under the control of Neodo-Inc. Consumers may also request access to the information of the buyer or seller in the event that: 

  • The buyer or seller is no longer contactable pursuant to a sale or purchase;
  • Where the buyer or seller is not fulfilling their obligations in terms of a sale;
  • Where the buyer or seller is acting illegally or fraudulently.

Confirmation of whether or not Neodo-Inc holds any personal information regarding the consumer;

A record or a description of the personal information about the consumer including information about all third parties who have had access to that information.

 Please note that all Neodo-Inc customers are allowed access to their own information without having to use the request for access to information procedure as set out in the Promotion of Access to Information Act, including, but not limited to: 

  • Account information
  • Personal records
  • Records of email correspondence

A request made for access to any information other than that specified above, any information of another buyer or seller or any information in terms of the POPI Act, must be made in accordance with the access to information procedure as set out in the Promotion of Access to Information Act. Neodo-Inc customers can contact us to request access to their own information. (Please note that there may be administration costs associated with the retrieval of certain types of information.)  PROTECTION OF YOUR PERSONAL INFORMATION All consumers are permitted to make a complaint to the Information Regulator in the event of any interference with the protection of your personal information. The contact details of the Information Regulator shall be placed on this Site upon its establishment.